Giving you the strategic edge

As the travel industry works to unlock incremental revenues, drive efficiencies through process simplification, and deliver richer traveler experiences, modernizing the technology landscape is a critical success factor to achieving these end-objectives. Enabling the retailing of air and non-air offers across airline partnerships and streamlining the processes involved will unlock multiplier effects for airlines and their partner ecosystems.

Air and non-air ancillary services revenues are now firmly part of most airline business models. Whether airlines adopt a micro or macro segmentation approach, personalization boosts ancillary sales conversion. And the key to personalization is data.

While the statistics show continued fluctuating demand, they also point to a steadily rising trend demonstrating that people are anxious to travel again. Within that context, small group travel is on the increase and this is great news for hotels, but only if hoteliers are equipped to meet rising, yet variable, demand from this segment.

The future of the energy and resources industry depends on its ability to reduce carbon emissions. Cost-efficient and low-carbon energy production, logistics, and consumption are pivotal for energy companies to accelerate their profitable transition to net-zero emission businesses by 2050.

Four keys to boosting hotel website conversion with online experimentation and testing Experimentation is an important part of the learning process in any practice area. Especially so in the online space with consumer behavior and technology evolving so quickly.

Experimentation is the precursor to the widespread adoption of new technologies and their innovative applications across industries. Advances in blockchain and the Internet of Things (IoT) are generating synergies between the two and are set to transform the air cargo landscape.

Launching new business ideas or adapting program designs in airline loyalty are only as viable as the underlying technology can support them. Too often, airline loyalty leaders face painfully long, resource-intensive, and costly systems customizations to get new ideas off the ground or integrate new partners into the ecosystem. The victims? Innovation, speed to market, and the ability to unlock a loyalty program´s full business potential. But there is another way.

Air cargo connects the world, and it has done so impressively well for decades. Yet, evolving customer expectations are accelerating the need for change in the industry. Technology is advancing at a fast pace in other sectors, which creates a precedent for air cargo that has been slow to adopt modern technologies. The industry´s continued reliance on legacy systems and architectures leaves a raft of benefits off the table.

Loyalty programs acquired superstar status during the pandemic, with many airlines selling miles to secure lifeline funding and alternative revenue streams. Ultimately, the objective is to acquire new members and steer them to the scheme´s everyday earn opportunities through the airline’s co-branded credit card or partner network.