The key to growth unlocks more than a room

Revolutionize every experience

Travel is about more than where they stay dine play

Specifically developed for hotel, gaming, and resort providers, iStay is the industry’s only unified platform for seamless management of your entire guest journey. Grow while delivering the experiences travelers are dreaming of.

Cloud-Native

Cloud-Native

A flexible and secure architecture with 100% uptime accelerates deployment, boosts productivity, lowers costs, and streamlines processes.

Partner Integrations

Simplified

Our platform provides seamless interoperability across critical capabilities, and reduces the number of independent systems required.

Personalization

Personalized

Advanced analytics with real-time connectivity help you innovate and make data-driven decisions to deliver personalized guest experiences.

Central Reservation System Central Reservation System Expanded

Central
Reservation
System

Central Reservation System (CRS)

A taste of luxury, with a side of local flavor

Give customers more choice—and realize new opportunities—through attribute-based selling with an unlimited inventory model and highly flexible rules engine.

Drive record agility, targeting, and conversion with a highly configurable rules engine that optimizes in real time.

Upsell and cross-sell unlimited inventory with comprehensive, attribute-based capabilities and a centralized way to manage.

Boost group business with extensive self-service workflows and built-in functionality.

Access analytics through a single dashboard—on any device—and uncover channel performance and competitor insights.

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Call Center Booking System Call Center Booking System Expanded

Call Center
booking
system

Call Center booking system

Simplified service is just part of the package

Gain the full customer view with a data-driven call center booking system that integrates seamlessly with management and loyalty systems.

Full systems integration and customizable workflows help you simplify, streamline, and accelerate booking processes and increase agent productivity.

Use business and customer intelligence to power booking, upsell, and cross-sell conversion, and personalize offers.

Satisfy guests with a consistent experience across channels that scales with ease and delivers uninterrupted systems performance.

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Intelligent Distribution Intelligent Distribution Expanded

Intelligent
Distribution

Intelligent Distribution

Take a break from tedious processes

Seamlessly integrate CRS, booking, and partnerships through a single platform, and dynamically manage availability, rates, and inventory.

Gain comprehensive connectivity between hotels, resorts, and gaming providers with travel sellers.

Expand sales channels and meet demand in real time, personalizing guest engagement through flexible booking flows.

Streamline operations and speed service through a unified platform.

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Booking Engine Booking Engine Expanded

Booking
Engine

Booking Engine

Just like reading their mind

Boost conversion and increase cart value with insights, highly configurable shopping flows, and dynamic third-party packages.

Package, sell, manage, and service complete guest experiences with a revolutionary omnichannel retail solution.

Use A/B testing to influence shopping behavior, deliver more relevant offers, and optimize conversion and marketing spend.

Simplify group bookings and reservation management, and leverage the full booking flow to generate upsell and cross-sell opportunities.

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Get the whole picture

Loyalty Management

Use insight-driven offers and highly targeted promotions to differentiate B2B and B2C loyalty programs across the enterprise, or by property.

Open APIs make it easier than ever to integrate with your partners.

Segment benefits and rewards by audience, region, property, or brand.

Safeguard your business with advanced fraud prevention.

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Integrated Analytics

Integrated Analytics

Get a competitive advantage by using market, customer, sales, and operational analytics to better manage inventory and promotions.

Manage real-time inventory availability against live search demand.

Leverage the latest AI developments to optimize revenue, sales, and operations.

Collate and present intelligence in a comprehensive, intuitive, and highly configurable dashboard.

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